Do you accept walk-ins to make candles?
We recommend that you make a reservation to secure your spot at the bar. If you do walk-in, guests will be accommodated on a first-come, first-served basis only if there are open spots available.
How long does the workshop last?
The candle-making portion of the workshop will last 45 minutes. Once you've poured your candle it will take another hour or so for the candle to solidify. There are plenty of things to do in downtown White Sulphur, we even have a guide of cool things to do to kill an hour. If you'd like to take your candle the same day, please be sure to come back before we close. You may also come back another day to pick up your candle, we will hold it for 30 days. If you would like us to ship your candle to you, please let us know and we can do that for a flat rate of $8.
Can I share a seat?
No, due to the small size of the shop everyone must have their own seat at the bar.
Are food and drinks allowed?
Yes! Wine, beer, or any other beverage is encouraged. Food is not preferred, as we don't have an abundance of space and honestly, when dealing with lots of fragrances, food doesn't taste the way it should!
Are there any age restrictions?
You must be 13 years or older to participate in a candle pouring workshop. All participants under the age of 18 must be accompanied by a parent or legal guardian.
How many people can attend?
Ideally, 8 fit around the bar comfortably. We can max out at 10 but it does get crowded around the bar. If you have a larger party, please contact us! We can make adjustments when the shop is closed and can certainly entertain a larger group.
Are your candles vegan?
Yes, our candles are vegan. They are created from coconut wax and burn long and clean. Our fragrances are always phthalate-free & paraben-free, plus our wicks are 100% cotton paper wicks.
I booked a date that I can no longer attend, what should I do?
Please give us a call at (304) 536-3411 or email us at email@example.com to let us know that you can no longer attend. Please refer to our cancellation policy below for more details.
What's your cancellation policy?
As long as you cancel within 48 hours, you will receive your deposit back.
What's your cancellation policy for private parties?
All private parties require a 50% deposit. If you cannot make your scheduled private party and give us 7 days notice, a credit will be given toward a future private party, otherwise, you forfeit the deposit.
I'm running late, what should I do?
As a courtesy to all our guests, we start our workshops promptly. If you're going to be late, please give us a call prior to the start of your scheduled workshop at (304) 536-3411. Otherwise, we will start the class without you.
If you or any member of your party is going to be more than 15 minutes late, please reschedule your class for a later date as late arrivals are extremely disruptive to your fellow classmates.